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for Europe's passengers
Did Air Traffic Control ruin your holiday?
European Air Traffic Control services have been short staffed and mismanaged for years, resulting in record delays and cancellations across Europe’s airports. 2024 was the worst year on record.
If your flight was delayed or cancelled – here’s your chance to demand the EU Commission take action.
Here's what you need to know
Every time you fly, airlines and passengers are paying record high prices (+11% vs 2024) for Air Traffic Control (ATC) services, but neither are getting the service they pay for.
ATC centres are constantly understaffed, causing massive flight delays and cancellations to passengers, and their families, across Europe.
The only way this will change is by calling on the EU Commission President, Ursula von der Leyen, to take immediate action and ensure that Air Traffic Control services have the proper staffing levels to deliver an efficient and disruption-free service.
If you faced disruption – here’s your chance to demand the EU Commission take action.
What's causing this disruption?
Despite ATC fees rising, European ATC service levels have declined. There isn’t enough staff trained and rostered, especially at weekends, leading to “restrictions” for aircraft wanting to take off and land.
What do these staff shortages and poor rosters mean for you?
It means that you might be at the airport gate, bags packed with an aircraft ready to go... only to face a lengthy delay or cancellation because there aren’t enough Air Traffic Controllers rostered to get you on your way.
Key stats
36.2M
passengers impacted by ATC since April 1, 2024
201,333
flights delayed
| Country | Passengers affected |
|---|---|
| France | 7,899,660 |
| Spain | 7,132,500 |
| Germany | 4,675,500 |
| Italy | 3,519,180 |
| Hungary | 2,362,860 |
| Croatia | 1726020 |
| Greece | 1,055,160 |
| Austria | 1,006,560 |
| UK | 1,234,980 |
| Portugal | 1,134,000 |
for Europe's passengers